Improved Customer Support with no hassle
Spend less time worrying about emails and more focusing on your patients.
Manage patient conversation on a single page
You can easily send emails & call patients from Sopdesk.
Monitor your agent & channel performance
You can monitor which channel is converting better and focus your efforts on the right channels.
Increase your conversion and referral revenues
You can increase your revenues through scheduling a to-do for a lead and responding faster in a shared team page..
Sopdesk is more than just a product, it's the future of international patient support.
Boost your revenues and leverage Medical Tourism!
You can add internal notes to tickets which are only visible to other staff. Adding internal notes is a great way to improve your communication with the team.
As an alternative to internal notes, you can also make internal requests, such as sending medical records to a specialist and asking for a treatment plan.
Privacy at its Best
We know that patient privacy is important for your business. That's why we built an access control mechanism specifically for you. By default, your agents can only see tickets that you assign to them.
If you are receiving leads from multiple channels (e.g. travel agencies, social media campaigns) you will love this feature. You can easily monitor which channel is converting better and focus your efforts on the right channels.
Using Sopdesk, you can monitor agent performance, daily ticket activity and average response times.
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